Hire a mystery shopper that calls your business, and find out where you're losing money.
We send a mystery shopper to phone your business about 20 times over one week, posing as a normal customer. Every call is recorded.
- See exactly how many calls your team missed, and when.
- Hear the real recordings of how your phone was answered.
- Get a plain-dollar figure for what those misses cost you, plus how to fix it.
From $47 · one-time · your test starts within 24 hours · full refund if we don't deliver your report + recordings.
★★★★★ Run by Tellet.net, we answer business phones for a living.
Every unanswered call is a customer who bought from somewhere else.
And the worst part? You never find out they tried.
The phone rings during the lunch rush. Nobody's free. It rings out. That caller doesn't leave a voicemail, they just dial your competitor. To you, it looks like a slow day. It was actually a paying customer walking out the door.
You can't fix a leak you can't see. So we make it visible.
- Calls that ring out
Nobody free to pick up, so the customer hangs up and calls the next business on the list.
- Voicemails nobody checks
The caller is pushed to voicemail or a text line that no one is watching.
- Answered, but fumbled
Someone picks up, but never offers to book, never takes a name and number.
- Blind spots in your week
One dead hour, every single day, that you've never noticed because you were busy working.
One mystery shopper. One week. The whole truth about your phone.
You don't lift a finger or hand over any numbers. You tell us the one thing you already know, your phone number, your hours, and what one new customer is worth. We do the rest and send you the results.
Three simple steps. We handle all of them but the first.
No software, no course, nothing to set up. A doctor doesn't ask if you're sick, they run the test. So do we.
You tell us 3 quick things
Your phone number, your opening hours, and what one new customer is worth to you. That's the only setup you'll do, about 30 seconds.
No tracking, no mathYour mystery shopper goes to work
Over 7 days, about 20 calls go out from real local numbers, across the morning rush, the lunch lull, and the last hour before close. They ask one polite question and ring off. Never two in the same 90-minute window.
Fully automatedYou get the report + a game plan
Within about 7 days: an hour-by-hour map of where calls slip through, recordings of the answered ones, a plain-dollar estimate of the leak, and a 15-minute call where we show you exactly how to fix it.
The gut-punchThe questions we'll actually ask
No scripts to memorise, nothing for your team to do. Every call is one short, real question, the kind any customer might ask before they book:
One real, polite question per call. Never a silent call, never a hang-up. And when you order, you choose the exact questions we use, so every call sounds like your real customers.
Three things, and they leave no room for doubt.
This isn't a guess or a benchmark. It's built from real calls to your real number, so you can see and hear exactly what's happening.
Your Lost-Revenue Report
The exact count, e.g. “eleven of twenty calls never reached a human, during your open hours”, a clear hour-by-hour map of when calls slip through, and a plain-dollar estimate of the leak.
Severity grade includedYour Own Call Recordings
Hear how your front desk actually handled a real new-customer call, the tone, the speed, whether anyone ever offered to book. Your own team, your own phone.
Yours to keep15-Min Fix-It Game Plan
We walk your results line by line, show you which leaks cost the most, and give you concrete, do-this-next steps to plug them, whether you fix it in-house or with help.
Concrete solutionsA real report looks like this.
One week of mystery-shopper calls, turned into numbers you can act on. (Illustrative sample, not a real business.)
The week's calls
Where the misses hide
The lunch lull and the last hour before close are where the money quietly walks out.
Sample report, illustrative figures, not a real business. Your own report uses your real measured miss-rate, an industry call-volume benchmark, and the value you give us per new customer.
“I genuinely thought we had the phones handled.”
Across dental, home services, salons, law, restaurants and more, the same shock, over and over.
Dental · Columbus, OH
“I genuinely thought our front desk had the phones handled. Then the report laid it bare, eleven times out of twenty, all during open hours, worst of it right over lunch.”
HVAC · Tulsa, OK
“The report showed me every call between eight and eleven went unanswered. That's my whole morning rush walking to the next guy.”
Med Spa · Scottsdale, AZ
“We had a voicemail that pushed people to a text number, and nobody was watching it. Nine of twenty callers got sent there.”
Law · Charlotte, NC
“Seeing a full week of new callers ring out, and how many simply gave up, was a completely different thing to actually face.”
Auto Dealership · Detroit, MI
“Our line was dead from one to two every single day. We'd been blind to our best calling window the whole time.”
Hair Salon · Miami, FL
“Seeing 85% of our Saturday calls go unanswered, while we were standing right there working, was the wake-up call I needed.”
Restaurant · Boston, MA
“Seeing our own line ring out, call after call, through the dinner rush. I cringed. Those were tables we'll never even know we lost.”
Auto Dealership · Phoenix, AZ
“My team offered a test drive on only six of thirteen. We weren't just missing calls, we were fumbling the ones we caught.”
Accounting · Minneapolis, MN
“The report showed me how many people just hit a busy tone and gave up. I'd always suspected it. Now I've actually seen it in black and white.”
Each figure is that owner's own measured miss-rate, a discovery, not an earnings claim; results vary by business.
If your phone rings, this finds your leak.
Any business that loses money when the phone rings out has the same leak, usually without ever knowing a customer tried.
We answer business phones for a living, so we know exactly how a real customer call should go, and precisely where they fall apart.
Tellet.net · operated by Brain Art LLC
This test only shows you the leak. What you do about it is entirely your call, keep it, fix it in-house, or ask us on the Fix-It call.
We tell you our method and our sample size in writing. Real calls to your real number, you see exactly when they dropped.
Of your own business, which you authorise when you order. One real question per call, never silent calls, recordings handled to GDPR.
It isn't a course, software, or a contract. Nothing renews. We run it, you read it.
Find out this week. Decide today.
One-time payment. Your test starts within 24 hours. No subscription, nothing renews. Pick your level and your mystery shopper goes out.
Test starts within 24h.
Get my mystery shopper- ~20 measured calls across 7 days, during your open hours
- Lost-Revenue Report: miss-rate, worst hours, dollar estimate
- Recordings of the answered calls
- 15-minute Fix-It Game Plan call
- You choose the exact questions we ask (tricky questions for your team)
- We score how your team handles each tricky call
- A front-desk quality scorecard on every answered call
Test starts within 24h.
Start my test- ~20 measured calls across 7 days, during your open hours
- Lost-Revenue Report: miss-rate, worst hours, dollar estimate
- Recordings of the answered calls
- 15-minute Fix-It Game Plan call
- General questions asked
We run a limited batch of tests each week, every test ties up a pool of live phone numbers and 20 real calls, so slots are genuinely capped. When this week's batch fills, intake closes until the next one opens.
Risk-free either way: your report and recordings within 10 days, or your money back.
The questions everyone has.
Will my staff know they're being tested?
No. The calls look like ordinary customers, and we keep the volume modest. (If your team knew, they'd answer faster, and you'd get a number that lies to you.)
Is this legal and ethical?
Yes. It's standard mystery shopping of your own business, which you authorise when you order. One real question per call, never silent calls or hang-ups, and recordings handled to GDPR.
How long does it take?
Your test runs across about 7 days so we catch every part of your open week, the morning rush, the lunch lull, the afternoons, and the last hour before close. Your report and recordings arrive right after.
Why is it so cheap?
Because we'd rather prove the leak than argue about whether you have one. If your phone's flawless, you keep the peace of mind. If it isn't, you'll have the recordings, and you'll know exactly what to fix. We make our money fixing leaks, not running tests.
Isn't this just a way to sell me something?
No. This test only measures the leak and shows you how to fix it. What you do next is entirely your call, keep it, fix it in-house, or ask us on the Fix-It call.
What if I'm barely missing any calls?
Then you've spent a few dollars to confirm your phone is solid, with the recordings to prove it. That's a bargain either way.
Get a sample call in about 30 seconds.
Drop your number and our system rings you with a short demo of exactly the kind of call we place, the voice, the question, the whole experience. No charge, no signup. We don't keep your number after the demo runs.
Stop guessing. Hear it for yourself.
In about seven days you'll know exactly how many calls you're losing, when, and what it's costing you, with the recordings to prove it and a plan to fix it.
One-time payment · starts within 24h · money-back guarantee · slots capped each week